01
Initial assessment
Each account is reviewed to evaluate supporting documentation, debtor information, outstanding obligations, recovery prospects and the most appropriate recovery strategy.
MAK Loans & Overdues Rescheduling Services L.L.C assists businesses, banks and financial institutions in recovering outstanding receivables through professional collection services and, where necessary, legal proceedings managed by our dedicated legal counsel team.
MAK Loans & Overdues Rescheduling Services L.L.C is a Dubai-based debt recovery and receivables management company providing professional recovery solutions to banks, financial institutions, multinational corporations, small and medium-sized enterprises, and commercial organisations throughout the United Arab Emirates.
Recovering overdue receivables requires more than persistence. It requires experience, strategic planning, effective communication, legal understanding, and a disciplined recovery process. At MAK, every account is managed with a structured methodology designed to maximise recovery while maintaining the highest standards of professionalism, confidentiality and regulatory compliance.
Our experienced recovery professionals engage with debtors through constructive communication and commercially practical negotiation strategies aimed at achieving timely and amicable settlements wherever possible.
When voluntary recovery is no longer achievable, our integrated legal counsel team enables matters to transition seamlessly into the legal recovery process. This coordinated approach allows clients to benefit from a single recovery partner capable of managing every stage of debt recovery — from initial engagement through legal proceedings and enforcement where applicable.
Tailored recovery solutions designed to meet the requirements of financial institutions, corporate organisations and businesses operating across diverse sectors.
Professional recovery of overdue consumer and commercial debts through structured communication, negotiation and settlement strategies designed to achieve efficient recovery while preserving commercial relationships wherever possible.
Specialised recovery services for banks and financial institutions covering retail and commercial portfolios, including personal finance, credit cards, business facilities, vehicle finance and other financial products.
Recovery solutions for business-to-business receivables, supporting organisations in improving liquidity and reducing outstanding accounts receivable while maintaining a professional approach to debtor engagement.
Comprehensive receivables management services designed to strengthen cash flow by monitoring overdue accounts, implementing systematic follow-up procedures and reducing aging receivables.
Our recovery specialists work closely with debtors to negotiate practical repayment arrangements and mutually acceptable settlement solutions that facilitate recovery while minimising disputes.
Where appropriate, we assist in locating debtors using lawful and ethical methods to restore communication and support the recovery process.
When amicable recovery efforts have been exhausted, matters may be referred to our dedicated legal counsel team for legal assessment and, where appropriate, commencement of legal proceedings before the competent authorities in accordance with the applicable laws and regulations of the UAE.
Every recovery matter follows a disciplined and transparent process designed to maximise recovery opportunities while ensuring professional conduct throughout.
Each account is reviewed to evaluate supporting documentation, debtor information, outstanding obligations, recovery prospects and the most appropriate recovery strategy.
A tailored recovery plan is developed based on the nature of the debt, industry, commercial considerations and client objectives.
Our recovery specialists establish communication through professional correspondence, telephone engagement and negotiated discussions, with the objective of securing voluntary payment or settlement.
Where appropriate, structured repayment plans and settlement arrangements are negotiated to facilitate recovery while preserving commercial relationships.
Should amicable recovery prove unsuccessful, eligible matters may be referred to our dedicated legal counsel team for legal evaluation and commencement of appropriate legal proceedings.
Clients receive regular updates, performance reports and transparent communication throughout the recovery lifecycle, ensuring complete visibility into account progress.
Clients appoint us for the same reasons they keep a portfolio with us — a disciplined process, professional conduct at every contact, and a legal route already in place for the day it is needed.
Our collection specialists possess extensive experience managing consumer, commercial and financial recovery portfolios across multiple industries.
Unlike traditional collection agencies, MAK offers access to dedicated legal counsel, enabling a seamless transition from amicable recovery to legal action where necessary.
Every debtor interaction is conducted with professionalism, respect and discretion, protecting our clients' reputation while pursuing recovery objectives.
Recovery activities are conducted in accordance with applicable UAE legislation, regulatory requirements and accepted professional standards.
Recognising that no two recovery matters are identical, our team develops customised recovery strategies appropriate to each account and client requirement.
Clients benefit from regular reporting, measurable progress updates and dedicated account management throughout the engagement.
All client information and recovery matters are managed with the highest standards of confidentiality and information security.
Each sector carries its own documentation, customer profile and commercial sensitivities. The recovery approach is built around them rather than applied from a single template.
At MAK Loans & Overdues Rescheduling Services L.L.C, compliance forms the foundation of every recovery engagement.
Our collection activities are conducted in accordance with the applicable laws and regulations of the United Arab Emirates, while adhering to principles of fairness, professionalism, confidentiality and responsible communication.
We believe successful recovery is achieved not only through results but also through the manner in which those results are obtained. Our objective is to recover outstanding receivables efficiently while safeguarding the reputation and commercial interests of our clients.
Feedback from institutions and businesses we have acted for across the Emirates.
MAK's structured recovery approach, transparent communication and professional handling of our portfolio made them a valued recovery partner.
The seamless coordination between the recovery team and legal counsel enabled efficient resolution of several long-outstanding accounts.
Professional, responsive and results-oriented. MAK consistently demonstrated a high standard of service throughout our engagement.
Commentary and updates on developments relevant to debt recovery, receivables management and the legal landscape affecting businesses in the UAE.
Our people are central to the quality of service we provide. We are committed to developing professionals who demonstrate integrity, accountability, sound judgment and a commitment to excellence in debt recovery and client service. We welcome applications from experienced professionals interested in the following areas.
Whether you require support with individual accounts, large recovery portfolios or ongoing receivables management services, our team is available to discuss your requirements and recommend an appropriate recovery strategy.
